Canada Computer systems has begun to inform prospects of an information breach that allegedly occurred final yr.
Through iPhoneinCanada, Canada Computer systems has began sending out emails to alert prospects of “an information safety incident that will have uncovered sure of your private info to an unauthorized intruder.” The retailer says it found “unauthorized entry to portion of our system, which can have compromised the safety of some of our on-line prospects’ info.” It says sure buyer info might have been stolen, “together with e mail addresses, first and final names and probably bank card numbers,” however says it doesn’t have any proof that this info has been used fraudulently.
Canada Computer systems says its “techniques have been totally vetted and additional enhancement to our safety techniques have been applied” in an effort “to make sure there are not any present vulnerabilities.”
The retailer is suggesting that prospects change all of their web site and pc passwords and monitor their financial institution and bank card statements. “We apologize for any inconvenience this incident might trigger you and thanks on your understanding and endurance,” it stated. It concluded by saying that involved prospects can attain out to Buyer.Help@canadacomputers.com.
With all of that stated, it must be famous that the timeline that Canada Computer systems gives doesn’t appear to line up.
Earlier this month, a number of prospects took to Reddit to report that their bank cards had been compromised after buying on the retailer’s web site. The unique poster (OP) stated they found a vulnerability on Canada Computer systems’ web site on Jan. 18, 2026, and archived information of the positioning seemingly present the vulnerability relationship again to early December. Particularly, the vulnerability gave the impression to be a type of infostealing malware that collected buyer info entered on the web site. A number of commenters then responded to report suspicious bank card exercise after they’d bought objects from Canada Computer systems.
The OP stated they’d tried twice to get in contact with Canada Computer systems however had each assist tickets closed. Whereas the retailer doesn’t have a devoted press contact, MobileSyrup reached out for remark by means of 4 totally different avenues on Jan. 23, however hasn’t but acquired a response.
Assuming the OP’s timeline of occasions is correct, it could be regarding if this problem started in early December, however Canada Computer systems is claiming to have solely simply turn into conscious of this problem on January 23 (coincidentally, the identical day MobileSyrup reached out and revealed our authentic story).
MobileSyrup has reached out once more for remark and can replace this story if we do get a response.
Picture credit score: Shutterstock
Through: iPhoneinCanada
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