Expensive subscribers,
Immediately, I wish to share a brand new episode with Yana Welinder.
Yana is Head of AI at Amplitude and a superb buddy. We had some actual discuss tips on how to keep scrappy inside a giant firm, together with tips on how to keep away from determination by committee and limitless inside debates. Yana additionally demoed her favourite AI workflows to triage her emails and mixture buyer suggestions. I feel you’ll love our banter 😅
Watch now on YouTube, Apple, and Spotify.
Yana and I talked about:
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(00:00) “By the point you’ve debated 2 concepts, I’ve already shipped 10”
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(03:21) Suppose “how would I run this firm?” not “what’s my job?”
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(05:22) Why we banned choices by committee
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(08:25) Cross-functional now means doing the work, not coordinating it
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(11:22) Why annoyed customers can develop into your greatest advocates
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(15:19) Stay demo: Utilizing ChatGPT Atlas to triage emails
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(24:38) AI continues to be horrible at prompting (and what you are able to do about it)
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(28:48) Stay demo: Combining qualitative suggestions with quantitative information
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(37:38) Why AI analytics is lagging (and what wants to vary)
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We’ve arrange channels to share AI workflows, focus on trade information, rant about PM life, and (most significantly) put up memes. I’ll share extra uncooked ideas just like the one above as properly. Come hang around with us throughout the holidays 🙂
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“By the point you’re carried out debating 2 concepts, I’ve already executed on 10.” Amplitude’s CEO banned choices by committee so everybody can ship sooner. Each undertaking has a transparent DRI (straight accountable particular person) who takes inputs from others however owns their determination and end result.
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Annoyed customers could be your greatest advocates should you repair their points quick. “The response of a consumer who had preliminary frustration, reported it, and also you mounted it inside quarter-hour goes to be so significantly better than the consumer who was simply comfortable the primary time.” Velocity is what results in polish.
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