The AI-assisted IT helpdesk supplier is on the lookout for knowledge analysts, scientists and engineers.
US software program firm Fixify has right now (8 December) introduced plans to rent 50 employees for its new EU Centre of Excellence in Cork metropolis.
Over the subsequent 18 months, the Virginia-headquartered start-up plans to rent IT helpdesk analysts, software program engineers, knowledge engineers and knowledge scientists.
Fixify offers an AI-assisted helpdesk platform for IT assist operations. The platform integrates automation with human analysts to deal with IT points, handle tickets and generate operational insights.
It was based by Mase Issa, Matt Peters and Peter Silberman in 2023 in Arlington, Virginia. The corporate’s newest increase was a $25m Collection A spherical in October 2024, co-led by current traders Costanoa Ventures, Decibel Companions and Paladin Capital Group.
On the time of the increase, Peters, who’s the corporate’s CEO, mentioned the founders began Fixify a 12 months earlier with an thought to alter “the way in which it felt to make use of expertise at work”.
“We thought that ‘care’ may and ought to be a key ingredient of an excellent IT technique. What stunned us was what number of IT leaders we’ve met since then which are desirous about the identical actual factor.”
Talking of right now’s announcement, Peters mentioned: “We selected Cork for Fixify’s European base – a metropolis that brings collectively deep technical experience, high quality of life and group spirit – the situations that make nice work final.”
“Our funding in Cork is a powerful vote of confidence in Eire’s expertise expertise and infrastructure,” added Caroline Coughlan, the director of worker expertise and folks operations at Fixify.
Taoiseach Micheál Martin, TD mentioned that Fixify’s choice to arrange in Cork “demonstrates a deep dedication to the area”.
“I’ve little doubt that these extremely expert jobs in IT, software program engineering and knowledge evaluation can be an additional enhance to the workforce within the area,” he mentioned.
Whereas Minister for Enterprise, Tourism and Employment Peter Burke, TD mentioned Cork was the perfect place for Fixify’s new hub. “Cork’s deep expertise pool, supported by world-class establishments like UCC and MTU, and its confirmed monitor document in attracting and sustaining high-value FDI, make it ideally positioned to assist Fixify’s progress,” Burke mentioned.
Fixify’s transfer has been supported by IDA Eire.
To study extra concerning the firm and open roles, see its Careers web page.
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