Many customers on-line have been posting about how Crave has grow to be a stuttering mess on all kinds of Amazon’s {hardware} because the final replace a number of weeks in the past.
Bell has instructed MobileSyrup “we’re conscious of a problem affecting some Fireplace TV gadgets and our staff is actively investigating and dealing towards a decision. Crave continues to function usually throughout all different supported gadgets. We’ll share an replace as quickly as we now have extra to offer.” We are going to you’ll want to replace this story when a decision is reached.
That mentioned, for those who personal an Amazon Fireplace TV or a Fireplace TV Stick, there’s a excessive likelihood that the most recent Crave replace, roughly a month in the past, has made your content material freeze and stutter continually.
Within the meantime, one factor you are able to do is cancel your Crave subscription and re-subscribe via Amazon Prime. Contained in the Prime Video app, you’ll be able to be part of varied third-party streaming companies, sort of like old-school TV channels. The plus facet of that is which you can watch Crave’s content material via Amazon’s app, which is working as of the time of writing. That being mentioned, this doesn’t excuse Crave for breaking the app on Fireplace TV and taking this lengthy to repair it.
We’ve additionally requested Bell if any compensation shall be supplied to affected customers and can replace the story once we obtain a response.
Past the Fireplace TV app, which seems to be essentially the most widespread and most prolonged of the bunch, there are many complaints over the previous two weeks, together with folks on Xbox, a Samsung telephone, Chromecasts, LG TVs and extra.
It’s additionally value mentioning that the corporate has began informing PS4 customers after they open the app that it’s now not getting service.
Supply: A number of Reddit customers – 1, 2, 3, 4, 5, 6, 7, 8, 9
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