NewGen, a social-first artistic and creator company with 95 full-time staff throughout 5 international places of work, is on a mission to alter conventional influencer advertising campaigns into thorough model methods that stretch from social media to mainstream channels.
Based in 2015 in London by former content material creator Mike Craddock, the company has grown from managing influencers to offering built-in providers for main purchasers, together with Pepsi, Samsung, and creators like KSI [Olajide Olayinka Williams “JJ” Olatunji] and Amelia Dimoldenberg.
“Probably the most profitable factor now could be working with a creator as a part of a full 360 marketing campaign, not only one piece of content material,” says Mike. “That outdated strategy wants to alter. Creator work has to take a seat throughout the complete advertising technique, not as a silo.”
Based as a expertise administration firm for creators, NewGen now serves manufacturers looking for connections with audiences and creators aiming to construct sustainable companies past content material creation.
Mike acknowledged this twin market want from his personal expertise as a YouTube creator with half 1,000,000 followers. “Once we began in 2015, the hole was serving to creators monetize,” he explains. “We believed extra influencers would launch merchandise or drive gross sales in new methods. We’d handle creators so they may concentrate on content material whereas we dealt with the enterprise facet.”

Mike Craddock
From Creator Administration to Built-in Company
Earlier than founding NewGen (initially often called Kairos Group), Mike constructed his personal following as a content material creator. He collected greater than 250,000 subscribers and garnered greater than 55 million video views on YouTube, primarily within the gaming class. He additionally collaborated with manufacturers equivalent to Machinima, BBTV, IGN, and Turtle Leisure as a content material creator.
“Most individuals who begin companies come from one other company and spot a chance. Our background is totally different,” Mike says.
The corporate has strategically grown over time in response to shifting market dynamics. “We’ve all the time been good at recognizing traits earlier than they occur after which performing on them,” Mike explains.
As we speak, NewGen operates by three distinct divisions: the company arm (its largest operation), expertise administration, which represents 70 creators, and social publishing, serving to each creators and types redistribute content material at scale.
The Integration Shift in Creator Advertising and marketing
Creator advertising has “a brand new scorching subject” yearly, in response to Mike. “We went from macro creators like Kylie Jenner, to the other excessive with nano creators at scale, to activating 1000’s with underneath a thousand followers. Now we’ve discovered a contented medium.”
NewGen’s integration technique addressed a key downside on this subject: manufacturers had been treating creator partnerships as remoted challenge work relatively than core elements of their advertising technique. By combining social media administration and creator collaborations, they developed a extra full providing.
“There have been a lot of simply influencer companies or simply social companies,” Mike remembers. “We mixed providers to turn out to be extra ‘sticky’ with purchasers. Promoting influencers alone was simply challenge work. Including social made contracts longer and built-in us with manufacturers.” This integration strategy has since expanded to incorporate artistic technique, manufacturing, and paid media.
Case Examine: The Pepsi Pioneers Marketing campaign
The energy of NewGen’s built-in strategy is demonstrated by its work with Pepsi within the UK. The “Pepsi Pioneers” initiative showcases how creator advertising can develop past conventional influencer promotions to turn out to be a key a part of mainstream model campaigns.
“We do most providers for Pepsi within the UK,” Mike explains. “We not too long ago ran Pepsi Pioneers with about 50 creators as true model ambassadors. They’re introduced in early and built-in with Pepsi.”
Somewhat than limiting these creators to posting sponsored content material on their very own channels, NewGen developed a whole technique that extends their involvement all through the advertising ecosystem. “We filmed a customized advert distributed on social, out-of-home, and TV,” Mike continues. “It outperformed a celeb footballer.”
Based on Mike, this strategy creates multilayered worth for all stakeholders. Pepsi positive factors actual cultural relevance that outperforms conventional movie star endorsements. Creators obtain precious mainstream publicity that builds their private manufacturers. Audiences encounter extra constant, real messaging throughout channels.
“These creators used to simply submit on their very own channels. Now their content material runs on Pepsi’s channels, on out-of-home, and on TV,” Mike notes. “It builds a 360 relationship between creator and model whereas giving creators mainstream publicity.”
This marketing campaign exemplifies NewGen’s core philosophy: creator partnerships needs to be totally built-in into broader advertising methods relatively than working as separate, indifferent initiatives.
Insights and Creator Perspective
NewGen’s work with each model accounts and creator channels supplies them with deep data throughout numerous platforms and content material varieties.
“We get a whole bunch of thousands and thousands of views monthly throughout our creators’ content material,” Mike explains. “We apply that knowledge and perception for purchasers. We are able to inform you what’s trending on Meta or TikTok, and what content material actually generates traction.”
This positioning is enhanced by the expertise methods NewGen makes use of. “We’re one of many solely companies with customized tech throughout reside streaming for gaming campaigns and influencer CRMs that observe reside outcomes,” Mike says. “We’ve additionally constructed AI instruments and customized tech to assist campaigns.”
Professionalizing the Creator Economic system
Because the creator economic system reaches new heights, Mike and NewGen acknowledge that profitable creators want extra than simply fundamental administration providers. They require a whole enterprise infrastructure to construct sustainable careers past content material manufacturing.
“Creators want professionalism,” Mike observes. “Many are simply content material makers, which is nice, however they want groups who can push them into TV, mainstream, or constructing companies round them.”
This imaginative and prescient of professionalization goes past conventional expertise administration to embody enterprise improvement, manufacturing assist, and strategic planning. “Creators don’t simply want a supervisor or agent. They want full groups – manufacturing, technique, enterprise,” Mike explains. “They should turn out to be skilled companies, not simply freelancers.”
As somebody who personally managed the transition from content material creator to enterprise proprietor, Mike shares his perspective on this mission. “There are quite a lot of younger individuals making huge cash shortly, and I didn’t have that assist both,” he says. “We wish to be true enterprise companions to creators, from model offers to constructing merchandise. I imagine creators would be the way forward for merchandise.”
Business Challenges: Funds, Regulation, and AI
Regardless of the progress in strategic integration, the creator advertising trade continues to face operational challenges. In the case of the one trade downside he would repair with limitless assets, Mike instantly identifies a vital operational problem: “Commonplace regulation on funds.”
The present fee system creates money stream issues all through the ecosystem, with companies caught within the center. “Manufacturers pay companies in 60 days or extra, then companies pay creators. Businesses find yourself performing as banks,” Mike explains. “Some manufacturers delay funds, and that pressure trickles down.”
Mike envisions a extra environment friendly system: “Ideally, manufacturers put cash into escrow. As soon as the marketing campaign is delivered, funds are launched to the company, after which to creators.”
Past funds, the trade continues to deal with regulation and rising applied sciences. Mike describes the trade as “nonetheless the Wild West. It’s messy,” with “a lot of companies beginning and failing.” He attributes this partly to the low barrier to entry – “All you want is a laptop computer and ChatGPT, so anybody can do it” – however notes that established companies with correct instruments and infrastructure in the end present higher service.
The emergence of AI represents one other vital problem for 2025. “AI is everybody’s favourite phrase,” Mike says. He expresses concern about platforms’ strategy to AI-generated content material: “Platforms haven’t stated how they’ll assist AI creators. YouTube plans to push natural content material, whereas TikTok appears to welcome AI content material, which is worrying in the event you’re an influencer.”
The Subsequent Section of Integration
As manufacturers more and more acknowledge creator advertising as important relatively than optionally available, NewGen is positioning itself to assist form the following part in brand-creator collaboration. With places of work throughout London, Manchester, New York, Paris, and Taiwan, the company has constructed the infrastructure to assist really international campaigns.
“Everybody now is aware of social and influencers aren’t a nice-to-have, they’re a necessity,” Mike observes. “Manufacturers perceive what we provide and wish it. We’re not promoting reluctantly accepted providers. They know they want it, and we ship it effectively.”
This shift has elevated NewGen’s standing with main purchasers. “We’re beginning to work with the world’s greatest manufacturers and affect their advertising budgets,” says Mike. “Generally, we’re the lead company, shaping tradition and creator roles. It’s highly effective being the smaller participant with huge affect.”
Mike predicts that the sector will proceed creating towards deeper integration, with manufacturers establishing devoted social and influencer divisions relatively than treating creator advertising as an add-on to PR or media. Based on him, as platforms change, shopper behaviors shift, and new applied sciences emerge, companies that actually perceive each side might be well-positioned to succeed.
“I like adapting to alter,” Mike concludes. “Our trade strikes quick, which excites me. If we keep forward, we are able to prepared the ground.”
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