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Home - Asia - Mphasis urges CTOs to rethink legacy core as HFS analysis highlights ontology as a basis for trusted agentic AI
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Mphasis urges CTOs to rethink legacy core as HFS analysis highlights ontology as a basis for trusted agentic AI

NextTechBy NextTechMarch 21, 2026No Comments5 Mins Read
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Mphasis urges CTOs to rethink legacy core as HFS analysis highlights ontology as a basis for trusted agentic AI
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Mumbai, March 20, 2026- Mphasis, (BSE: 526299; NSE: MPHASIS), a world AI-led, platform-driven know-how options supplier, believes enterprise CTOs should rethink legacy core architectures as agentic AI adoption accelerates. This attitude is strengthened by HFS Analysis, which identifies ontology-based enterprise information graphs as a crucial basis for protected and scalable AI. HFS Analysis notes that whereas agentic techniques can speed up execution, with out an express semantic management layer, they threat propagating incorrect intent and scaling flaws embedded in legacy logic.

On the coronary heart of the NeoIPTM platform is Mphasis OntosphereTM, an ontology-based intelligence layer inside the broader Mphasis NeoIPTM suite that captures enterprise guidelines, code paths, documentation, and operational artifacts right into a structured, constantly up to date information graph. By defining what core enterprise ideas imply inside a particular organisational context and the way they interrelate, Ontosphere creates a persistent semantic layer that may govern and information agentic techniques safely.

Throughout monetary providers, insurance coverage, and public sector organizations, modernization has sometimes been incremental. Many have adopted cloud infrastructure and digital interfaces whereas leaving core enterprise logic largely unchanged. As agentic AI techniques start to ingest purposes and automate resolution flows, this embedded logic turns into mission-critical.

Mphasis cited measurable outcomes from consumer engagements making use of its ontology and information graph framework. In a world insurance coverage ITOps and observability programme, the consumer achieved:

  • 67% accuracy in main incident prediction;
  • 3-5 hours of early warning functionality;
  • A 50% discount in imply time to detect, acknowledge, and resolve incidents.

“At Mphasis, we see AI as an architectural inflection level, not only a know-how overlay. Enterprises are coming into an AI period the place the core can not be handled as untouchable. Layering intelligence on prime of fragmented techniques solely scales complexity. The shift now could be to make intelligence a part of the structure itself – and NeoIP helps in doing so,” stated Nitin Rakesh, Chief Govt Officer and Managing Director, Mphasis.

“Our analysis exhibits that ontologies and information graphs are more and more necessary for enterprises adopting agentic AI. Mphasis’ NeoIP platform displays these ideas, embedding semantic intelligence on the core of enterprise structure to assist steady modernisation and safer AI deployment. The problem isn’t the absence of intelligence, fairly its fragmentation. Enterprises have already got the intelligence embedded in code, workflows, and paperwork – however what they lack is a system of fact for intelligence. The duty is to extract, construction, and make it reusable, so AI can drive transformation with out repeating legacy errors,” stated David Cushman, Govt Analysis Chief, HFS Analysis.

As agentic AI matures, enterprises would require far larger architectural self-discipline. With out embedded intelligence grounded in an enterprise context, AI stays merely synthetic. The organizations that succeed might be these that may codify their very own institutional that means and leverage it to allow steady, safe, and well-governed transformation.

NeoIP is designed to take action to scale back repeated relearning cycles that may eat vital parts of conventional or legacy transformation effort. HFS Analysis describes this strategy as a centralised that means layer that permits enterprises to construct and management AI brokers safely, whereas supporting steady modernisation fairly than episodic transformation.

About Mphasis
At Mphasis, engineering has been in our DNA since inception.

Mphasis is an AI-led, platform-driven firm with human-in-the-loop intelligence, serving to international enterprises modernize, infuse AI, and scale with agility. The Mphasis.ai unit and Mphasis AI-powered ‘Tribes’ are targeted on consumer outcomes and embed synthetic intelligence and autonomy into each layer of the enterprise know-how and course of stack. Mphasis constructed NeoIP™, a breakthrough AI platform that orchestrates a strong pack of AI options and platforms to ship impactful outcomes throughout the enterprise IT worth chain, as we imagine ‘AI With out Intelligence Is SyntheticTM’. Mphasis NeoIP™ is powered by the Ontosphere, a dynamic and ever-evolving information base, delivering steady and fixed innovation via perpetual clever engineering—driving end-to-end enterprise transformation.

On the coronary heart of our strategy is customer-centricity—mirrored in our proprietary Front2Back™ transformation framework, which makes use of the exponential energy of cloud and cognitive to ship hyper-personalized digital experiences (C=X2C2TM=1) and construct robust relationships with marquee shoppers. Our Service Transformation options allow enterprises to pivot from legacy techniques and operations to safe, adaptive, cloud-first working fashions with minimal disruption. Steady investments in platforms, such because the Neo collection, allow enterprises to remain environment friendly, related, and forward in a dynamic AI-first world. Mphasis is a Hello-Tech, Hello-Contact, Hello-Belief firm, rooted in a studying and progress tradition. Click on right here to know extra. (BSE: 526299; NSE: MPHASIS)



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