Some wins begin with a product demo. Others begin with a follow-up. This one began with a dry ingredient manufacturing facility in Chile and a world initiative to scale back contamination and human error. However what made all of it click on was the launch of the Robotiq AX30 Palletizing Answer.
A well-recognized face with a brand new aim
This buyer is thought for manufacturing smooth drinks—however not at this facility. Right here, they produce the dry ingredient blends that make up the key recipes.
Due to how delicate these substances are, the corporate had a transparent directive:
Automate wherever potential to scale back human interplay and stop contamination. The less arms within the course of, the higher.
Additionally they wished to reduce human error and tackle ergonomic dangers since operators had been manually dealing with 22 kg (50 lb) containers on the finish of the road. Not splendid.
Why now?
Humorous sufficient, this wasn’t our first interplay with them. Some time again, our companion helped them deploy a case forming software utilizing a collaborative robotic. They beloved the simplicity and structure flexibility. However on the time, our palletizing resolution didn’t have the payload they wanted.
Quick-forward a bit, and we’ve obtained the AX30, which might deal with as much as 32kg (70 lb).
A tighter match than industrial
Once I visited the plant once more, I used to be nervous. The product is dear, the method is exact, and I assumed we is perhaps going head-to-head with an industrial robotic.
However then I noticed the ground.
There merely wasn’t sufficient house to put in a conventional palletizer. Between the tight structure and security issues, it was clear they wanted one thing compact—and collaborative.
Our AX30 mannequin checked each field:
✅ Protected, ergonomic resolution
✅ Compact footprint
✅ Handles their payload wants with ease
✅ Quick to deploy
✅ No main structure modifications wanted
From “not but” to “let’s go”
We ended up closing the deal for 3 AX30 models. The client was thrilled, not solely as a result of we may meet their wants, however as a result of the answer was collaborative, easy, and already confirmed of their setting.
Even higher? Our companion is organising a show of the AX30 in their very own facility. They’ll run buyer demos and use this win to encourage others within the area.
Remaining ideas
This win wasn’t about checking a field. It was about aligning with the shopper’s broader objectives—cleaner processes, fewer dangers, and long-term flexibility.
And due to our companion, their belief in Robotiq, and the ability of the AX30, we turned a good house right into a strategic deployment.
Wish to see if Robotiq Palletizing Options can suit your manufacturing facility wants? Reply a collection of questions to search out out in a matter of minutes!

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